Return & Replacement Policy

At Radhe Studio, we are committed to ensuring your satisfaction with every purchase. Please read our policy carefully for information on returns, replacements, and refunds.

1. Cash on Delivery (COD)

We offer Cash on Delivery (COD) for all orders placed on our website. Payments are collected at the time of delivery to make your shopping experience convenient and secure.

2. Replacement Policy

We want you to be completely satisfied with your purchase. If your product is defective, damaged, or incorrect, you may request a replacement within 3 days from the date of delivery.

Steps to Request a Replacement:

1. Contact us at radhe_studio@outlook.com within 3 days of receiving your product.

2. Provide your order number, product details, and a clear photo of the defect or issue.

3. Our team will review your request and guide you through the replacement process.

Conditions for Replacement:

• The product must be in its original packaging.

• The defect must be manufacturing related. Damage caused by misuse or mishandling will not be eligible for replacement.

• The replacement will be sent free of cost, and we aim to process it as quickly as possible.

3. Refunds

Currently, we do not offer direct refunds for COD orders. Replacements will be provided for defective or damaged products.

4. Contact Us

If you have any questions regarding your order, returns, or replacements, feel free to reach out to us:

Email: radhe_studio@outlook.com

We will respond as quickly as possible to ensure a smooth and hassle-free experience.